(616) 396-7303

Outside Sales Representative

Job Summary

Sells products to business and industrial establishments or individuals at sales office, store, showroom, or customer’s place of business by performing the following duties:

Essential Duties and Responsibilities

    1. Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, and other sources.
    2. Travels throughout sales territory to call on regular and prospective customers to solicit orders, or talks with customers on sales floor or by phone.
    3. Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
    4. Quotes prices and credit terms and prepares sales contracts for orders obtained.
    5. Estimates date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.
    6. Works with inside sales representatives to keep account activities and literature up to date.
    7. Coordinates customer training.
    8. Enters new customer data and other sales data for current customers into computer database.
    9. Investigates and resolves customer problems with deliveries.
    10. Uses computer to design systems layout.
    11. Other duties as assigned.

Competencies

    1. Ability to speak effectively before customers, employees, management, and groups of people. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
    2. Critical thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    3. Organizes and prioritizes large volumes of information.
    4. Effectively resolves complex sales challenges within tight deadlines.
    5. Capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
    6. Must be adaptable to changing work environment, competing demands, and is able to deal with frequent change, delays or unexpected events.
    7. Ability to solve problems and make decisions with little information, vague information, variable situations, in difficult situations, high stress situations, and/or where only limited standardization exists.
    8. Analytical and problem solving skills: Ability to calculate numbers and problem solve thru complex issues.  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
    9. Ability to gather data, compile information, and prepare and develop reports, business correspondence, procedure manuals, as needed.
    10. Ability to use independent judgment, and to manage and impart confidential information.
    11. Communication proficiency: Ability to read, write, speak and understand English fluently.
    12. Ability to read and interpret a variety of instructions furnished in written, oral, diagram or schedule form. Must be able to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
    13. Must have a professional and courteous manner when dealing with others, and provide effective and efficient customer service.
    14. Personal effectiveness and credibility.
    15. Must be organized, thorough, have a high level of accuracy, and pay attention to details.
    16. Ethical conduct.
    17. Learning orientation.
    18. Maintains regular attendance and timeliness.

Required Education and Experience

  1. High School Diploma or GED, and 1 – 2 years of related experience and training.
  2. Strong verbal and written communication skills, plus analytical, organizational, interpersonal and problem solving skills.
  3. Effective computer skills and experience in a fast-paced environment.
  4. Excellent time management and follow up skills, and the ability to multi-task and prioritize work.

Preferred Education and Experience

  1. Associate’s Degree in Business, and/or 2 – 4 years of related experience and training.
  2. Two to four years of related experience in sales.
  3. Excellent computer skills, including Microsoft Word, Excel and Outlook.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to walk, sit, and reach with hands and arms.  The employee is occasionally required to stand; use hands to finger, handle, or feel; and climb or balance.  The employee is frequently required to use hands to finger, handle, feel or operate objects and/or office tools and equipment.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  This position may also be required to work additional hours, outside of the regular business hours, as needed.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is typically quiet.

Supervisory Responsibilities

No supervisory responsibilities for this position.

Travel

Extensive travel in the surrounding areas is needed for this position.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee as the essential functions for this job.  It is also not all-inclusive of the skills and abilities required to do the job.  Duties, responsibilities and activities may change at any time, with or without notice, as required by the business or business necessity.

To apply, please submit your resume here.
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